AI-powered observability layer that monitors and automates the resolution process, to provide a profound understanding of what went wrong and what could go wrong in a way that no human could
AI-powered observability layer that monitors and automates the resolution process, to provide a profound understanding of what went wrong and what could go wrong in a way that no human could
Automatically capture user sessions, or allow your users to record their issues along with all the necessary data. This helps reduce back-and-forth communication and allows you to quickly find the relevant information for any opened ticket.
Let Record take the data collected and analyze it for you to provide you with a deeper understanding and more power. Or use Record data to create live investigations based on similarities to be proactive, get a broad view, track any new entries, and prevent issues before they become tickets.
Easily enable users to report issues by providing them with a shareable link. Integrate the Record feature into your support stack to capture and maintain all relevant data within the ticket context. Share and collaborate with your developers on any submission.
Watch suggested user sessions to see only what you need in order to elevate customer experience and identify potential issues with the help of AI before they turn into support tickets.
https://torecord.it/
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torecord/api/v1/users
[2023-08-23T09:48:42.692Z] [BaseComponent] - Error creating pipeline, [object Object]
In an era where data overload is common, Record goes beyond mere data capture. Our platform enables you to navigate through the data to identify the specific issues affecting not just the user who reported the problem, but everyone experiencing the same issue. Utilize Record`s robust Investigation to pinpoint the root cause quickly and efficiently.