We just pre launched a new product.

Bye, Bye Darkness.

Hello Clarity.

Let users share their problems visually and share them with your team to knock down the support cycle.

Get superpowers, now

Simple, transparent pricing for startups to enterprises.

MOST Popular

Free

Explorer tuto creation and watch user sessions.

Free

No credit card required 

MOST Popular

Pro

Manage your customer enablement like pro.

79$

per seat / month

Billed monthly or annually

MOST Popular

Enterprise

We here to take your users to the next level.

Custom

Minimum 6 months w/ 20 seats

Everything in Pro +

“tuto can be a huge win”

Mary Popeen

Chief customer officer at Linkedin

“It is a must for B2B SaaS”

Yuval Machlin

Product executive
CPO at D-ID

“tuto is very interesting”

Mickey Alon

CTO and Founder of Gainsight PX

Frequently asked questions

Where is all the data stored?

As a tuto user, all your data is stored in our secure cloud environment, hosted by Amazon Web Services. Geographically, the data is in the eu-west-1 region, Ireland.

Wich data is stored?

On all of the recordings of our session, by default, the users’ personal data and texts are
masked, and you have the option to unmask part of it. The data is masked on the client-side, the user’s browser, before recording, which means it never reaches our servers and DB’s.

How we identify users?

When a new user arrives, we assign a unique user identifier (UUID), so we can keep
track of returning users, without saving any personal data and information, like IP
addresses.

Can the user delete his information?

Given a UUID, all data can be deleted for this specific user.

GDPR

GDPR Compliant.

Data transfer protocols

tuto transits all the data from the user’s browser to tuto’s servers using HTTPS
All data pin transit between user’s browser and our cloud environment is encrypted
using HTTPS over TLS 1.2 (can be verify by an independent inquire that performs
via SSL Labs)

Authentication

Using AWS Cognito for users’ login and authentication, without saving the password anywhere else.

Store data protection

All data stored in AWS S3 and RDS, which encrypted and private (except the CDN,
which has to be public for using from your website)

Server security configurations

By default, all tuto’s server’s security configurations are set to deny-all on
connections inside the Virtual Private Cloud (VPC), except the required ports and
services, managed through Security Groups in our cloud environment.
tuto uses AWS to store our client’s data.

Loading performance

tuto’s script loads after the window is loaded – never delay your application

Script error effect

The script can only harm itself – if there is some problem (caught and
uncaught) with the script, tuto features may stop work, but your application will
work great like always

Server workload

tuto API server workload is on a high standard (stored in Amazon Web Server).
ready for scale when needed, and shrink when not, giving your users and you
the best experience regards the actual workload.