How it works? Record Track optimize
Become more efficient by closing the content-adoption gap.
Step One: Record.
tuto captures voice and product data to map product flow in a video-like experience.
Click Create tuto
By clicking on create tuto, our system will open your account and allow you to record your product, voice, and camera so the tuto engine understands how users should use your product.
- Simple and straight-forward.
- No complex wizard involved.
- Any given user can create IPT's.
Step two: Track.
tuto matches the mapped product flows with the user’s activities. Providing insights, prediction, and identify unmapped product flow.
Tracking
By tracking user activity, we automatically create for each user their own learning journey to become power users and provide valuable insight to the CSM in order to increase revenue.
- Provide fully mapped user sessions.
- Gives a detailed dashboard for each given user.
- Identifies unmapped knowledge and flows.
Step three: Optimize.
Using our API, you can fully unlock tuto’s potential using deep product integration.
Click Create tuto
Based on the segmentation, knowledge, and need prediction, tuto builds for each given user his own learning journey. Developing him as a power user while measuring knowledge adoption and quality.
- Reduce support needs.
- Increase up-selling and cross-selling.
- Increase retention.
